Now you can have a complete communication timeline with applied artificial intelligence!
I want to know the timeline!
Fill out the form for our team to do a free demo with you!
have all interactions made between sellers and consumers integrated in timeline format
Connections
With the recording and transcription of all calls and meetings held by your team, you know everything that happens, but without having to listen to them individually.
Save time, increase the productivity of your sales and service team and manage the conversations that happen by email on a single platform.
Manage all conversations carried out on this channel in one place and view the general history with interaction data such as day, time, agent and message sent.
video calls
All audio and video calls are processed by the platform and transcribed from voice to text. Thus, our AI converts the audios into insights into everyone's behavior during the conversation.
Chatbot
With the use of AI, our chatbot understands the consumer's need, answers questions, directs you to a useful link and you receive a report with all interactions made in that channel.
map your customer's journey and know the details of each conversation with a single click!
With journey mapping, you will have numerous insights into which path to take to achieve excellence in service, knowing the right time to approach, the appropriate language and the most appropriate solution for each client.
→ Know the origin of each lead that arrives, whether through paid or organic campaigns.
→ Know the customer's feelings in each interaction, the positive, negative, more or less efficient points and moments of satisfaction and complaints during conversations with the teams.
→ Have the main unified data of the lead who wants to talk to your company and find out if he is qualified or not for your business.
→ Monitor your relationship with consumers in the digital world, whether by WhatsApp, email, calls, chatbots or video calls.
the timeline is created automatically, without the need for employees to manually input data into the system!
learn, with those you are a reference, how to monitor the relationship with your consumers in the digital world!
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