1st revenue intelligence platform.
increase business efficiency, customer satisfaction and optimize operating costs
Reach is a SaaS intelligence platform to leverage and protect business revenue by intelligently monitoring people's multichannel journeys.

everything that is said by customers is unified and transformed into data that generates results
With every conversation with the customer by phone, video call, email or WhatsApp, our AI captures, transcribes and analyzes the information turning it into valuable data. From there, she delivers insights and suggests actions based on individual interactions.
The reach platform identifies topics discussed, behaviors and stages of the customer journey, and automatically triggers alerts to the team and actions developed with the aim of correcting flaws in the revenue generation chain.
We give you access to your customer's deep reality and clarity to find the answers to business problems.
our AI-powered solutions

Reach (RI)
Intelligent Revenue
- ML(Machine Learning)
- NLP (Natural Language Processing)
- Industry-Specific Templates (Finance, Healthcare, Education, Automotive, etc.)

Reach (ICC)
Intelligent Contact Center
- Self-service Virtual Agents
- Voice Bots/Conversational IVR (AI)
- Real-time call analytics
- Post-call analytics
the results with reach
Platform data proves:
Reduction of
20%
on missed calls
Increase of
25%
in revenue per agent
Recovery of
80%
of lost business
the new way of operating based on your customer's reality
Did you know that 88% of companies consider that the lack of clarity and precision in customer data impacts their bottom line? In other words, in order to make the right decisions, leaders need accurate data. This is where intelligent revenue comes in.
Reach believes that this new formula sheds light on the truth of its customers, uncovering the facts, excluding distorted or incorrect information, and transforming this data into a single guide for accurate decision making.
artificial intelligence applied to various industries
Reach transforms data into knowledge through its excellent curation in machine learning (ML) and artificial intelligence (AI) training, with pre-trained behavior models in various industries, enabling any company to achieve significant results, anticipating new business opportunities and improvements in the customer experience.
the challenge of generating a personalized experience involves knowing your customer's reality
reach platform in three steps
have an accurate view of reality and make decisions based on the only truth about your customer
find all the hidden gaps in each team's conversations with reach
our intelligence works at all stages of the customer journey, connecting the parts of the business that directly increase revenue
generation




retention

