Now you can have a complete timeline of your relationship with each customer!
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Have all interactions between sellers and consumers in timeline format and see the details of each conversation with a single click
Manage all conversations carried out on this channel in one place and view the general history with interaction data such as day, time, agent and message sent.
Save time, increase the productivity of your sales and service team and manage the conversations that happen by email on a single platform.
Calls and Video Calls
With the recording and transcription of all calls and meetings held by your team, you know everything that happens, but without having to listen to them individually.
Chatbot
With the use of AI, our chatbot understands the consumer's need, answers questions, directs you to a useful link and you receive a report with all interactions made in that channel.
now it's too easy to map your customer's journey!
With journey mapping you will have numerous insights on which path to take to achieve excellence in service, knowing the right time to approach, the appropriate language and the most appropriate solution for each client.
Learn, with those you are a reference, how to monitor the relationship with your consumers in the digital world!
the timeline is created automatically, without the need for employees to manually input data into the system!
