To win over the consumer who wants to stay, it is necessary to always be aware of market trends and modernize the service in all communication channels.
Tracking guest behavior and interactions will help you build a closer relationship and build loyalty.
The Reach platform helps you!
With the integration of all relationship channels technological components, you will be covered in all your business needs, whether they are: management of marketing campaigns, monitoring of the sales team, monitoring of the service team and SAC and reports with insights about your customer's behavior. So you can send exclusive promotions according to the habit and preferences of each one.
Solving all problems on a single platform, the greater the chances of satisfying the customer and increasing the number of bookings!
technology, innovation, mobility and cost reduction
We have a highly qualified team to carry out special projects according to the needs and structure of your hotel, resort or inn. We offer innovative and specialized technology, focused on attracting new guests, increasing sales and customer loyalty.
With the digitalization of the media, we have proprietary technology that replaces the telephones in hotel rooms with a fully online system. Thus, you reduce maintenance costs, in addition to offering state-of-the-art technology to guests.
Within a radius of up to 1,000 meters, guests will be able to contact the hotel reception and all interactions are recorded and monitored. So you don't lose any history!
To attract more and more guests, you need to be present in the digital world, that is, find your customer on all channels.
With the geolocation strategy, we find the customers who are most suited to your hotel.
And with smart call, whatsapp and email monitoring service you will have insights into consumer behavior and trends. All integrated in a single platform with all records!
Our purpose is to deliver a complete platform for the total management of your business!
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