now you can have a complete timeline of your relationship with each customer!
map your customer's journey and know the details of each conversation with a single click!
- Know the origin of each lead that arrives, whether through paid or organic campaigns.
- Get to know the customer's feelings in each interaction, the positive, negative, more or less efficient points and moments of satisfaction and complaints during conversations with the teams.
- Have the main unified data of the lead that wants to talk to your company and find out if he is qualified or not for your business.
- Monitor your relationship with consumers in the digital world, whether by WhatsApp, email, calls, chatbots or video calls.
Have all interactions between sellers and consumers in timeline format and see the details of each conversation with a single click
Manage all conversations carried out on this channel in one place and view the general history with interaction data such as day, time, agent and message sent.
Save time, increase the productivity of your sales and service team and manage the conversations that happen by email on a single platform.
Calls and Video Calls
With the recording and transcription of all calls and meetings held by your team, you know everything that happens, but without having to listen to them individually.
Chatbot
With the use of AI, our chatbot understands the consumer's need, answers questions, directs you to a useful link and you receive a report with all interactions made in that channel.
learn, with who you are a reference, to monitor the relationship with your consumers in the digital world!
success cases
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